News & Offer
 

NOTICE OF CHANGE IN HEALTHCARE PARTNER

Friday, 14 February 2025

NOTICE OF CHANGE IN HEALTHCARE PARTNER

Dear Policyholder,

We are pleased to announce that MCIS Insurance Berhad (MCIS Life) has partnered with MiCare as our new Third-Party Administrator (TPA) for medical services, effective from 1st January 2025.

This partnership is part of our continuous effort to enhance your healthcare experience with us. To help you manage your healthcare needs, we encourage you to download the MiCare MyMed app by scanning the QR code below. The app provides easy access to a variety of features, including a list of panel hospitals, tracking of your Guarantee Letter status, viewing your virtual medical card, and more.

If you have any questions or need further assistance, please feel free to contact your servicing agent.

MiCare-Image.jpg
For any healthcare related inquiries, claims, or assistance, please reach out directly to MiCare’s customer services team:

Customer Service Contact Information:
   
Alternatively, you may also reach us at +603-76523388 (general line) or via email at customerservice@mcis.my

Thank you for your continued trust in MCIS Life.
 
Yours sincerely,
MCIS Insurance Berhad (MCIS Life)