News & Offer
 

Unable to view e-receipts for premium payments

Tuesday, 04 July 2023

Dear Valued Policyholders,

The e-receipts for premium payments communicated via e-mail is temporarily unavailable due to a system upgrading initiative.

During this period, you are encouraged to view premium payment receipts via our MyMCIS Life Customer Portal or contact us at collection@mcis.my or customerservice@mcis.my with the subject ‘Confirmation of Payment E-Receipt’ and provide us with the following important information:

1. Copy of payment slip
2. Payment amount and date

Our response to e-receipt related enquiries is within 7 working days, we truly appreciate your kind understanding during this period.